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One reliable partner for
your building's ongoing upkeep.

Planned maintenance and property services for strata buildings across Sydney — scheduled throughout the year, managed through one point of contact.

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Palm helps owners corporations and strata committees keep their property consistently maintained, without juggling separate contractors for every job. Our recurring strata maintenance service typically covers:

Programs are tailored to the building rather than sold as a fixed package — a high-rise tower with a lift lobby and basement car park has different requirements to a low-rise walk-up or a townhouse complex, and the schedule reflects that.

Who This Suits

Built for the range of strata stock across Sydney.

Palm works with owners corporations, strata committees and managing agents across a range of building types, including:

  • High-rise residential towers with lifts, lobbies and basement car parks
  • Low-rise walk-up unit blocks
  • Townhouse and villa complexes
  • Mixed-use buildings with ground-floor retail or commercial tenancies alongside residential strata

The most common problem strata committees bring to us isn't a single failed job — it's coordination: a different contractor for windows, another for gardens, another for gutters, each on their own schedule, with no single person accountable for how the building presents overall. Palm's role is to take that coordination off the committee's or strata manager's plate.

Our Approach

Planned rather than reactive.

Rather than separately arranging exterior cleaning, gutters, windows, grounds and minor maintenance whenever they become necessary, Palm builds these requirements into a simple recurring maintenance schedule for the building.

Palm doesn't claim to replace every existing cleaner, gardener or trade a strata scheme already uses. We can manage a broader recurring program, or fill the gaps between your existing contractors — whichever suits the committee.

Well-presented common property means fewer resident complaints reaching the committee or strata manager in the first place — and a consistent maintenance schedule is easier to explain and budget for at an AGM than a series of one-off jobs.

  • One point of contact
  • Scheduled visits
  • Consistent standards
  • Maintenance observations reported
  • Predictable servicing
  • Less contractor coordination for the strata manager or committee
Working In Occupied Buildings

Minimising disruption for residents and committees.

Strata properties are occupied every day of the week, so scheduling and site behaviour matter as much as the work itself. Palm plans visits around the building rather than the other way around:

  • Visit timing coordinated through the strata manager, building manager or committee contact rather than turning up unannounced
  • Common property access (lifts, stairwells, car park ramps) used with care and reinstated as found
  • Awareness of shared spaces in active use — foyers, driveways, pathways — while work is underway
  • Site safety maintained around pressure cleaning, gutter and height-access work, including appropriate signage where common areas are temporarily affected
  • Any access requirements (keys, fobs, gate codes) handled through the agreed building contact, not left informal
How It Works

A simple, four-step process.

01 — Building Review
We walk the property.
We walk the property and understand its current maintenance requirements.
02 — Maintenance Schedule
We recommend a program.
We recommend appropriate services and frequencies for the building.
03 — Scheduled Delivery
We turn up as planned.
Palm attends throughout the year according to the agreed program.
04 — Ongoing Oversight
We keep you informed.
Issues noticed during visits are reported to the committee or strata manager.
After Every Visit

What the committee or strata manager receives.

Palm's attending team notes anything relevant during a scheduled visit — from a completed job through to a maintenance item that falls outside the current program — and passes this back to the committee or strata manager so it can be actioned or budgeted for, rather than going unnoticed until it becomes a bigger repair.

Related Maintenance

Services typically included in a strata program.

Strata maintenance programs are usually built from Palm's core service divisions: exterior building cleaning & pressure cleaning, grounds & garden maintenance, electrical testing & compliance, and general maintenance & support — combined into one recurring schedule for the building. Buildings with lifts, fire systems or other trackable assets can also add asset management & compliance reporting.

Palm provides strata maintenance across Sydney, including the Eastern Suburbs, Inner Sydney and the CBD fringe, North Sydney and the Lower North Shore, the North Shore, and the Northern Beaches.

FAQ

Questions strata managers ask us.

What's included in Palm's strata maintenance program?
A typical program covers exterior and window cleaning, pressure cleaning, gutter cleaning, garden and grounds maintenance, and general minor property upkeep — brought together into one recurring schedule rather than arranged separately with different contractors.

Does Palm work with the strata manager or the owners corporation directly?
Both. Palm is used to working through a strata manager on behalf of the owners corporation, and is just as comfortable liaising directly with a self-managed committee.

Can Palm work alongside our existing cleaners or gardeners?
Yes. Palm doesn't require a scheme to drop every existing contractor — it can manage the full recurring program, or fill specific gaps between the trades a building already uses, whichever suits the committee.

How often does Palm attend the building?
Frequency is set during the building review and depends on the property — some services (like gutters or window cleaning) are typically quarterly or biannual, others more frequent. The schedule is agreed upfront so it can be budgeted for at an AGM.

How much does strata maintenance cost?
Cost depends on the building's size, the services required, and how often they're scheduled. Palm provides a free building review and a tailored quote rather than a generic price list, since no two buildings need the same program.

Does Palm report back after each visit?
Yes. Issues or deterioration noticed on site are reported back to the committee or strata manager, so maintenance items get raised before they become bigger, costlier problems.

Request a Complimentary Building Maintenance Review
We'll walk through your property, identify recurring exterior and property maintenance requirements, and recommend a practical servicing schedule for the building. No obligation.
Prefer to speak directly? Call 0451 208 250